Terms and Conditions of Sale

CONTENT

This website (www.spanishinsitu.com) is owned and operated by LENGUASFERA S.L. (hereinafter "Lenguasfera", “we”, “ours”, “us"), a company established under Spanish law, with headquarters in Alameda de Hercules 32-33, 1 , 41002 Seville, Andalusia, Spain, and entered into the Registry of Companies of Seville with tax number B91969717.

This website and the services related to it are available under the following “Terms and Conditions” (“T&Cs”) and under any other norm established on our website. Please read these carefully before making a reservation.

Only reservations made by adults are accepted. If you are under-age, you must inform your parents or legal guardians of these T&Cs Política de privacidad and those of LENGUAESFERA. They (i.e. your parents or legal guardians) must accept these T&Cs before using this website or the services it offers.

LENGUASFERA reserves the right to rectify, modify and/or replace, in its entirety or a part of this website, the information of material which it contains, in addition to the T&Cs. Regularly check these T&Cs for possible changes or modifications.


PURCHASING RIGHTS

When making a reservation through our website, your personal data will be requested. Specifically, clients must provide their complete and real name, email address, date of birth, complete postal address, National ID Card or Passport number and telephone number.

Moreover, in the event that payment for a reservation is made through a bank transfer, when the reservation is confirmed, you will be asked for information relating to the payment, in order to ensure that it is correct and to confirm that you are the person who appears on the bill which you provide us with. When making a reservation, you expressly authorize us to verify your information.


PERSONAL INFORMATION

Please note that according to the Política de privacidad your personal information will be put on a file under the responsibility of LENGUASFERA S.L., and that they will be used for the purposes stated in this Privacy Policy. You have the right to access, rectify or cancel, applying this right before LENGUASFERA SL through the procedure indicated in the Política de privacidad.


CONDITIONS OF REGISTRATION

The registration deadline for programmes is 30 days before the beginning of the programme. Once this date has passed, get in touch with us through the website web (info@spanishinsitu.com) to check if there are still places left or if there are any cancellations.

Registration on the Junior Programme must be accompanied with the authorization of one of the parents or legal guardians. The details of one of these will appear on the reservation.


RESERVATION

When making the reservation, in order for it to be confirmed, the customer must pay 40% of the price of the Standard Programme or 100% of the Junior Programme. Payment can be made either on line through the payment platform on our website (www.spanishinsitu.com) or through bank transfer to the LENGUASFERA SL account, the company which has created, owns and is responsible for the educational programmes offered by Español in Situ.

 

The remaining amount of the Standard and Tailored Programmes (60%) is completed upon arrival at the hotel by credit card.

 

How to reserve on line

Español in Situ offers the following reservation procedure on its website (www.spanishinsitu.com):

Go to the section Reserve your programme on the website and select the programme(s) you want clicking on the link "reserve now" or "add to basket" which appear on the website. Once the reservations have been added, you may begin the payment process by going to your basket, registering and completing the necessary information. If you are already registered and you have previously made a reservation with Español In Situ, you may enter your information at the beginning of the user session. In this way you will not have to enter all the necessary information again for the reservation.

The reservation information includes name, reference number of the programme(s) selected and the amount to pay (40% of the price for Standard and Tailored Programmes and 100% for Junior Programmes). At the end of the reservation process, a list will be displayed of the programme(s) which you are about to book and the total price, in addition to the general conditions of sale which you must read and accept to continue the process.

Lastly, you must select the payment method. Upon doing this, the order will be confirmed and you will be redirected to the payment gateway which you have selected. Once this process is completed, the status of your reservation will go to “Paid" and only at this moment will your reservation be confirmed. During the process, the system may send various emails confirming your registration with Español in Situ, as well as informing you of the statuses which your programme reservation can pass through, if there are any.

Once your reservation has been made, you will receive an email with a registration form which you fill have to complete with your personal details and send to coordinación@spanishinsitu.com

Bear in mind that the details must be completed correctly in order to avoid confusion and to facilitate the smooth running of the programme.

How to make a reservation through bank transfer

Regarding this second option, you must send us an email to the email address info@spanishinsitu.com with your personal details (name, surname, national ID card or passport number and age). Following this, you will receive an email with the bank details of LENGUASFERA SL (IBAN and SWIFFT) so you may make the transfer from your bank.

LENGUASFERA SL does not assume responsibility for bank charges or commissions which different international banks, customers may be using to make the transfer, can apply.

Confirmation of the Reservation

Once the reservation has been completed and 40% (Standard and Tailored Programmes) or 100% (Junior Programme) has been paid, you will receive an email from Español in Situ confirming that your reservation has been registered (confirmation of the reservation). This confirmation will include, amongst other things, useful information regarding the programme(s) reserved, the amount paid and the amount left to be paid (Standard and Tailored Programme), which will be paid by credit card upon arrival at the hotel.

If you make a mistake when making the reservation, get in touch with us at info@spanishinsitu.com and we will help you sort it out. However, always be sure to check the reservation before sending it.

If an error message is generated, it may be caused by a temporary communication problem with the network or an error with the email address provided. In both cases, check the details and try again, after a short time has passed. If the error persists, get in touch with us at info@spanishinsitu.com.

We reserve the right to decline your reservation if it is not possible to authorize payment, if there are no places left on the programme or if it has been cancelled.

We are not responsible before you or third parties for the the withdrawal of any programme or content from the website. The types of programmes and their characteristics may vary according to the number of participants, the site or the time of the year.

 

· PAYMENT

 

Payment methods and security

It is possible to make reservations on line at any time, 24 hours a day,7 days a week. As is indicated on the page Reserve your programme, LENGUASFERA will only accept payments of reservations made by credit or debit cards, Paypal or bank transfer. It is the sole responsibility of the client to opt for the easiest and safest payment method.

The payment of the reamining 60% (Standard and Tailored Programmes), which takes place at the hotel on the day of arrival, is only possible by credit card. If the payment is not successfully completed, the individual will not be able to continue and will have to leave the programme, without any right to a refund of the reservation.

No other payment method will be accepted, except for those previously mentioned.

You must confirm that the credit/debit card you are using is yours or that the holder of it has authorized you to use it. Holders of credit/debit cards are subject to validation and authorization checks by the issuer of the card. If the card issuer declines the authorization of payment to LENGUASFERA, we will not be responsible for any delay which occurs on the reservation.

We do everything possible in order to ensure that our website is secure. With the aim of ensuring the security of payment transactions, LENGUASFERA SL does not store nor does it collect credit card information. LENGUASFERA SL provides you with a secure payment system, through on line payment gateways which codify and protect your details, sending them directly to a secure server with Secure Socket Layer (SSL) technology.

In the event of an absence of neglegence on our part, we cannot asusme responsibility for losses which you may suffer if a third party tries to access, without authorization, the information you provide us with by accessing our website or by making a reservation on our website.

LENGUASFERA SL reserves the right to cancel a reservation when we cannot verify the payement/billing details. In this case, we will notify you.

Special promotions or discounts offered on this website are valid as long as LENGUASFERA SL does not indicate the contrary or modify them and they will be applied on the total price of the programme.

 

Price Policy

The prices shown on this website appear in euros (€) and include all applicable taxes. All prices and offers correspond to those published on the website. The price of the programmes which is shown on the website when the order is confirmed will be valid. LENGUASFERA SL does not accept responsibility for any special bank charges. LENGUASFERA SL reserves the right to modify prices without prior warning, except for programmes which have already been reserved.

 

Discounts

The discounts “in advance” and “for old friends” can be combined with the discount "for couples", but not with each other. These discount which appear on our website are only applicable for the Standard Programme. To find out about the discounts we offer to schools or other groups of young people between 13-17 years old, to participate in the Junior Programme, get in touch with us (info@spanishinsitu.com).



CANCELATION AND REFUNDS OF RESERVATIONS

You may cancel your reservation up to 30 calender days before the beginning of the programme and you will be refunded the total amount paid, except bank charges or commissions to which the refund may be subject.

 

After these 30 days have passed, you will only be able to cancel your reservation for a reason based on force majeure (death, illness, accident, etc.) and with the corresponding certification. In this case, you may either opt for the refund of the amount paid, except the bank charges or commissions to which the refund may be subject, or for a change of the date of the reserved programme, which the customer will decide upon in accordance with LENGUASFERA SL.

 

Once the 30 days have past, if there is no justification for the cancellation, the amount paid for the reservation will be lost. In order to request the refund of a reservation, please send us an email to coordinación@spanishinsitu.com, indicating your personal details, the reason for the cancellation and supporting evidence.

 

CANCELATION OF PROGRAMMES AND REFUNDS

LENGUASFERA SL reserves the right to cancel programmes, which, 30 days before the beginning of the programme, do not have a minimal number of participants confirmed (8 for the Standard Programme and 16 for the Junior Programme). In such cases, LENGUASFERA SL will offer clients who have already paid for their reservation the opportunity to choose anther programme on another date or a full refund of the amount paid.

In the event of opting for a refund, this will be done to the same bank account from where the payment for the reservation was paid and LENGUASFERA will be responsible for any possible bank charges or commissions which the refund may incur.


Changes

In order to request a change of programme, please send us an email to coordinación@spanishinsitu.com with your personal details, the reasons for the change and your new preferences. We will get in touch with you to look at the various possibilities.


CONTACT

For queries, doubts, complaints or suggestions regarding your reservation, send us an email to info@spanishinsitu.com.


INTELECTUAL PROPERTY RIGHTS

All interlectual property rights of all information and material provided through our website are property of LENGUASFERA SL or they are used with the permission of the holders of the relevant rights and they remain explicitly reserved.

Use of this website and its content does not entail, under any circumstances,the concession of any right or the cession of any copyright, designs, commercial brands or any other interlectual property right related to the content.

Reproduction or redistribution of the content specified above may constitute civil and criminal offenses. Notwithstanding the above, the copying and use of the materials listed above to any other server or support for publication or distribution is strictly prohibited.


CONTENT

Although we have taken steps to ensure the accuracy of the information and materials on this website, LENGUASFERA SL does not guarantee that the content of this website is updated, is complete and accurate or that the content does not contain defects, mistakes and /or viruses. Moreover, LENGUASFERA reserves the right to interrupt access to this site for maintenance or updating. We always recommend that all internet users make sure they have an antivirus installed.


NON COMMERCIAL USE

This website is solely for personal, non commercial use. You may not use this site, or part of their contents for commercial purposes, including advertising or promotional activities that generate profits for your own website.


YOUR ACTIVITY

You agree that you will be personally responsible for your use of this website and all your communication and activity on this website. If we find out that you are or have been associated with illicit activities, without regard to other users, or that the T & Cs have been breached, you will be denied access to this website temporarily or permanently.


HYPERLINKS

We may include hyperlinks on this website to other websites or resources operated by third parties other than LENGUASFERA SL, including advertisers. LENGUASFERA SL has not reviewed all websites linked to this page and is not responsible for the content or accuracy of these external websites nor the availability of such external sites or resources, and does not endorse and is not responsible, directly or indirectly, for the privacy policies or content of these web pages.


COMPENSATION

At our request, you agree to fully compensate us, defend us and hold us exempt from responsibilities when required, as well as our staff, directors, agents, affiliates, partners and suppliers against all liabilities, claims, expenses, damages and losses, including legal fees arising in the event that you breach these T & Cs in any way, including the event whereby another person accesses this website using your account as a result of your action or inaction.


ASSOCIATION

You recognise and agree that no joint participation, association, working relationship or delegation exists between you and LENGUASFERA SL. You agree not to stand as a representative, agent or employee of LENGUASFERA SL, not holding us responsible for representations, acts or omissions on your part.


NO DISCLAIMER

If you breach the T & Cs and we do not take legal action against you, in any case we may use our rights and remedies in any other situation in which you do not abide by the T&Cs.


APPLICABLE LEGISLATION

These T&Cs shall be governed and interpreted in accordance with Spanish law. The parties, without renouncing their own jurisdiction or any other that they may be entitled to by law, submit to the jurisdiction of the Courts of the Inca city for all actions and claims arising from the interepreation or execution of these T&Cs.